How It Works
From milky oil to your vehicle back in your hands — here's exactly what happens when you call Eek Mechanical for water-in-oil recovery.
You Call Us
Reach us 24/7 on our emergency phone line, through our AI assistant, or via online booking. Tell us where you are, what you saw (milky oil, coolant in oil, flooded engine, head gasket failure), and your vehicle details.
We Dispatch a Tow Truck
The nearest certified tow operator is dispatched immediately. Average response time is 45 minutes. Do NOT start the engine — every second running on contaminated oil destroys engine bearings.
Vehicle Collected & Towed
The tow truck collects your vehicle from wherever it is and takes it to our nearest certified workshop. We document the contamination at the scene for your insurance report.
Workshop Drain & Flush
At the workshop, we drain all contaminated engine oil, flush the oil system to manufacturer spec, and refill with fresh engine oil and a new oil filter. We test for any underlying cause (head gasket, oil cooler) and document everything.
You Collect
Once the full service is complete and oil is verified clean, we'll let you know your vehicle is ready to collect from the workshop. Insurance report available in your portal — submit to your insurer for reimbursement.
Why Choose Eek for Water in Oil
We're built for one thing — getting you back on the road as fast and safely as possible.
24/7 Nationwide Service
Day or night, weekday or holiday — we're always available, everywhere.
NZIFDA Certified Operators
Every workshop is certified for vehicle fluid recovery, including engine oil contamination.
Average 45 Min Response
We dispatch the closest tow operator immediately. Most jobs start within the hour.
Manufacturer-Spec Refill
Fresh engine oil and a new filter, to manufacturer specification.
All Vehicles Covered
Cars, SUVs, vans, trucks, hybrids, prestige — every make and model.
Insurance Documentation
Detailed technical report — many insurers cover oil contamination as flood damage or sudden failure.
What does it cost?
The cost of an oil drain & flush depends on your vehicle type, oil capacity, and the underlying cause of the contamination. We provide a clear, upfront quote before any work begins — no hidden fees, no surprise charges.
A typical oil drain and flush for a standard passenger car costs significantly less than the potential repair bill from running an engine on contaminated oil — which can run into thousands for bearing damage or full engine rebuild.
Many comprehensive insurance policies cover sudden mechanical failure (head gasket, oil cooler) or flood damage. We provide detailed invoices and incident reports that insurers typically accept.
Call us for an instant, no-obligation quote.
Ready to get your vehicle sorted?
One call is all it takes. We'll tow, flush, and have it back to you fully restored.
0800 769 00024/7 Emergency Service • Average 45 min response